{"id":3564,"date":"2022-03-17T19:47:18","date_gmt":"2022-03-17T10:47:18","guid":{"rendered":"https:\/\/waocon.com\/blog\/?p=3564"},"modified":"2022-08-23T09:48:12","modified_gmt":"2022-08-23T00:48:12","slug":"cx%e3%81%a8ex%e3%81%ab%e3%81%a4%e3%81%84%e3%81%a6","status":"publish","type":"post","link":"https:\/\/waocon.com\/blog\/all\/column\/cx%e3%81%a8ex%e3%81%ab%e3%81%a4%e3%81%84%e3%81%a6\/","title":{"rendered":"CX\u3068EX\u306b\u3064\u3044\u3066"},"content":{"rendered":"<p><br class=\"h2_br\"><br \/>\n&nbsp;<\/p>\n<h2><b>CX\u3068\u306f<\/b><\/h2>\n<p><span style=\"font-weight: 400\">CX\u3068\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u3053\u3068\u3067\u3001\u65e5\u672c\u8a9e\u3067\u300c\u9867\u5ba2\u4f53\u9a13\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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400\">\u4ed5\u4e8b\u304b\u3089\u5f97\u3089\u308c\u308b\u5145\u5b9f\u611f\u3084\u3001\u4e0a\u53f8\u30fb\u540c\u50da\u304b\u3089\u306e\u627f\u8a8d\u30fb\u8a55\u4fa1\u3001\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3084\u6210\u9577\u306a\u3069\u306e\u300c\u50cd\u304d\u304c\u3044\u300d\u3082EX\u3067\u3059\u3057\u3001\u8077\u5834\u306e\u74b0\u5883\u3084\u4f01\u696d\u6587\u5316\u3001\u52b4\u50cd\u6642\u9593\u3001\u5831\u916c\u3084\u798f\u5229\u539a\u751f\u306a\u3069\u306e\u5f85\u9047\u3001\u30ef\u30fc\u30af\u30e9\u30a4\u30d5\u30d0\u30e9\u30f3\u30b9\u306e\u5145\u5b9f\u306a\u3069\u306e\u300c\u50cd\u304d\u3084\u3059\u3055\u300d\u3082EX\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">\u4e16\u754c\u898f\u6a21\u306e\u6c11\u6cca\u4ef2\u4ecb\u30b5\u30a4\u30c8\u3092\u904b\u55b6\u3059\u308b\u300cAirbnb\u300d\u306f\u3001\u4f01\u696d\u306e\u30ec\u30d3\u30e5\u30fc\u30b5\u30a4\u30c8\u3067\u3042\u308bGlassdoor.com\u306b\u304a\u3044\u3066\u300cBest Place to Work\u300d\u3092\u53d7\u8cde\u3059\u308b\u306a\u3069\u3001\u5f93\u696d\u54e1\u304c\u50cd\u304d\u3084\u3059\u3044\u4f1a\u793e\u3068\u3057\u3066\u6709\u540d\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u901a\u5e38\u3001EX\u306e\u4e3b\u5c0e\u6a29\u306f\u4eba\u4e8b\u90e8\u306b\u3042\u308a\u307e\u3059\u304c\u3001\u540c\u793e\u306fEX\u5c02\u9580\u90e8\u7f72\u3092\u8a2d\u3051\u3066\u3001EX\u306e\u5411\u4e0a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3053\u306e\u90e8\u7f72\u3067\u306f\u3001\u63a1\u7528\u5236\u5ea6\u3084\u4eba\u4e8b\u5236\u5ea6\u306e\u69cb\u7bc9\u3060\u3051\u3067\u306a\u304f\u3001\u5f93\u696d\u54e1\u306e\u30ad\u30e3\u30ea\u30a2\u958b\u767a\u3001\u30aa\u30d5\u30a3\u30b9\u74b0\u5883\u3084\u30c7\u30b8\u30bf\u30eb\u74b0\u5883\u3001\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30eb\u30fc\u30eb\u306a\u3069\u3092\u6574\u3048\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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height=\"613\" srcset=\"https:\/\/waocon.com\/blog\/wp-content\/uploads\/2022\/03\/AdobeStock_461239889-300x169.jpeg 300w, https:\/\/waocon.com\/blog\/wp-content\/uploads\/2022\/03\/AdobeStock_461239889-1024x576.jpeg 1024w, https:\/\/waocon.com\/blog\/wp-content\/uploads\/2022\/03\/AdobeStock_461239889-768x432.jpeg 768w, https:\/\/waocon.com\/blog\/wp-content\/uploads\/2022\/03\/AdobeStock_461239889-1536x864.jpeg 1536w, https:\/\/waocon.com\/blog\/wp-content\/uploads\/2022\/03\/AdobeStock_461239889-2048x1152.jpeg 2048w\" sizes=\"(max-width: 1088px) 100vw, 1088px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><b>CX\u304c\u3082\u305f\u3089\u3059\u52b9\u679c<\/b><\/h3>\n<p><span style=\"font-weight: 400\">\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u4e00\u5ea6\u8cfc\u5165\u3059\u308c\u3070\u305d\u308c\u3067\u7d42\u308f\u308a\u3068\u3044\u3046\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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style=\"font-weight: 400\">\u50cd\u304d\u6539\u9769\u304c\u53d6\u308a\u3056\u305f\u3055\u308c\u3066\u3044\u308b\u73fe\u4ee3\u306b\u304a\u3044\u3066EX\u306e\u5411\u4e0a\u306f\u3068\u3066\u3082\u52b9\u679c\u7684\u3067\u3042\u308b\u3068\u3044\u3048\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u4e3b\u306b\u3001\u4eba\u6750\u4e0d\u8db3\u306e\u6253\u958b\u7b56\u3084\u3001\u50cd\u304d\u65b9\u6539\u9769\u306e\u4e00\u74b0\u3001\u305d\u3057\u3066\u53ce\u76ca\u5411\u4e0a\u306b\u52b9\u679c\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 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